San Jose is a beehive of artificial intelligence innovation, with the city continuing its integration of the technology into every day services to improve the lives of residents. Now that AI is more accessible than ever, Mayor Matt Mahan along with other city officials are using it to identify problems and strategize solutions. San Jose is already using AI to...
Technology
Technology
State bill threatens landline services in Santa Clara County
After public outcry across the Bay Area, state regulators this week barred AT&T from pulling out of a crucial lifeline for hard-to-reach residents in remote pockets of Santa Clara County: basic landline services. But on the eve of the California Public Utilities Commission’s Thursday decision, a state law proposal about horse racing was gutted and...
San Jose Xfinity stores first to offer deaf customers ASL services
Xfinity is rolling out a new service in San Jose to increase accessibility for people who are deaf or hard of hearing. Xfinity, the national internet service provider for parent company Comcast, launched its in-store American Sign Language (ASL) translation services to the public this week. Xfinity will be the first in the country to...
San Jose spearheads nationwide AI safety group
While San Jose is getting cozy with artificial intelligence, the city is preparing safety nets for its own partnerships. The city published a set of employee guidelines on AI last July. Now, it’s nearly done with an AI policy with requirements for companies that work with San Jose. This policy was created in tandem with...
San Jose officials question feasibility, cost of airport connector
A decision is near on whether to proceed with a futuristic transit system between San Jose’s airport and train station downtown, five years after officials started soliciting partners to build it. San Jose transportation officials told the city’s Transportation and Environmental Committee Monday they are still determining whether an autonomous transit connector of electric vehicles...
Santa Clara County struggles to improve internet in underserved areas
County officials want to provide broadband internet service in underserved neighborhoods, contrary to a long-awaited report that dismisses the idea. The digital equity study, which they commissioned two years ago, warned the Santa Clara County Board of Supervisors against the steep cost of building an underground fiber network and instead suggested partnering with the private...
San Jose turns to AI for language translation
San Jose is expanding its language translation options in public meetings by using artificial intelligence. The city launched its partnership with Wordly, an AI-based service that offers live translation in 50 languages. Translation will be available at all San Jose City Council and council committee meetings. City officials say it’s more affordable and efficient than...
Will TikTok leave San Jose if ban takes hold?
The U.S. TikTok ban is raising questions about the app’s future in San Jose, where its Chinese parent company, Bytedance, is expanding its office space. President Joe Biden signed the ban into law on Wednesday, claiming national security risks, which would prohibit the downloading of TikTok from app stores if Bytedance doesn’t sell the app...
San Jose to launch smarter 311 app to handle vehicle complaints
San Jose is updating its 311 app that tracks resident complaints to more efficiently address thousands of requests about abandoned vehicles. The 311 app is designed to be a one-stop shop for residents to report a variety of issues including blight, graffiti and potholes, or request other supportive services. Residents depend on the city to resolve issues pertaining to...
Sunnyvale wants a better mobile app for reporting problems
Sunnyvale is in the market for a better way to have residents flag issues in their neighborhoods online. The Sunnyvale City Council on Tuesday voted unanimously, with Councilmember Omar Din absent, to request bids on a management system residents can use to report potholes, graffiti and other problems. Councilmembers also voted to pause work on...